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The COVID-19 outbreak has acted as a catalyst for change and has reiterated the need to pay attention to how facilities are being managed and services are being delivered. All built environments - offices, warehouses, retail stores or manufacturing facilities - owned or leased, will require careful consideration and tailored plans.
As we move forward, the role of FM service providers will become more and more collaborative, strategic and long-term in nature with renewed focus on hygiene and safety gaining importance for every industry without exception. Evolving technology and changing attitudes will drive increased sophistication in facilities management. Digital technologies are changing the way real estate functions and facilities are being used and managed. The pandemic has transformed how, when, and where people work, redefined the workplace and the way we live. Digital systems are poised to evolve and will become more powerful as they get further embedded in processes and functions of organizations. Digital systems will continue to transform the way companies manage and use offices, residential properties, manufacturing sites or warehouses.
Taking these thoughts forward, CII Delhi State Office is bringing together global experts to share their thoughts on the future of Facilities Management, role of digitization in Facilities Management, evolving trends, challenges & opportunities that lie ahead.